Once payment is received this action confirms the booking.
Cancellation is possible, however the following terms apply:
Transfers: A 90% refund will be provided until 48 hours prior to a Transfer date and time.
Tours: A 90% refund will be provided until 72 hours prior to the Tour date.
Please note the 10% is for administration costs.
If the cancellation is due to a death in the customers immediate family, management may at their discretion, waiver the cut-off times as stated above.
Hunter Valley Tours is insured with AAMI as a Land Tour Operator.